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I get a message that says no payment method associated with the account. What does that mean?
I get a message that says no payment method associated with the account. What does that mean?

Troubleshooting ad payment issues

Bhuvi Gupta avatar
Written by Bhuvi Gupta
Updated over a week ago

This message comes up when you don't have a valid payment method associated with the ad account you are using. 

Here are a couple of things you can try. 

  • If you have multiple ad accounts, ensure you are using the right one. You can change your Ad account from the drop-down menu on the top of the page.

  • Check to see if your payment method is accepted by Facebook. Read more on that here.

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