Before starting, make sure you have a Facebook Business Manager account and an Instagram Account already created.

If you do not have any of the above:

  • Create a Facebook Business Manager by visiting this link and creating an account.
    After you've created your Facebook Business Manager, make sure you've connected your Business Manager to Socioh.

  • Create an Instagram Account by downloading the Instagram application on your smartphone via the Google Play Store or the Apple App Store.

Set up Instagram Product Tagging with Socioh's catalog:

Part 1: Convert Instagram Account from personal to business.

1) Check if your business complies with Instagram’s Commerce Eligibility Policies.

2) Convert your Instagram account to a business account.

  • Go to your business’s Instagram profile

  • Tap the icon with three horizontal bars.

  • Go to “Settings” -> “Account”.
    Scroll down and you’ll find a “Switch to Professional Account” or “Switch to Business Account” button.

  • During the process, make sure to select “Business” after you’ve selected your Category.

  • Connect your Facebook account to your Instagram account on the next screen and complete the set-up process.

Part 2: Verify your Etsy Domain with Facebook.

You will need to verify your Etsy Domain with Facebook.

Watch our Domain Verification Guide below and you'll be good to go!

Looking for a written guide? Here you go!

Part 3: Create a product catalog with Socioh.

1) Head over to Socioh’s dashboard and create a catalog.

2) Make sure to select the Custom Etsy Domain option and enter the Etsy domain you verified with Facebook in the earlier step.

Part 4: Submit your IG account for Review.

1) Open the Instagram app on your phone and go to your business’s profile.

2) Tap the icon with the three horizontal bars.
Then go to “Settings” -> “Business” and you’ll find a “Set Up Instagram Shopping” button. Tap on this and send your IG account for review.

3) After you complete this set-up, your IG account will be sent for a review.
The Account review should only take a few days but may take more in some cases. We recommend getting in touch with Facebook Help for Businesses for better support with your account review.

Part 5: Turn your IG Shopping feature on (after approval).

Once your account is approved, you can turn on the IG Shopping feature.

1) Open the Instagram app on your phone and go to your business’s profile.

2) Tap the icon with the three horizontal bars. Then go to “Settings” -> “Business” -> “Shopping”.
Here, select the product catalog you just created using Socioh to power your IG product tagging feature.

That’s it!

Your Instagram Shopping product tagging feature set up is complete and you should be able to tag your products in your IG posts.

If you get stuck at any step, feel free to reach out to us through the help bubble and we’ll do our best to help out. :)

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