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Why can't I see all the products from my store?
Why can't I see all the products from my store?

I have over 1000 products, why aren't all my products being imported?

Sahiba avatar
Written by Sahiba
Updated over a week ago

If you're on the Free Plan, you can import up to a 1000 products from your store. 

These are the first 1000 active products that your store platform (Shopify, WooCommerce, etc) sends Socioh.

Please note that Socioh has no role in selecting the products and it is entirely dependent on the e-commerce platform your store uses.

To import more products, please opt for a paid subscription.

However, if you have under 1000 products, or are subscribed to a higher limit but don't see your inventory, please ensure that your products are in 'active' state. This means your products should not be 'Sold out,' in draft state, missing inventory, etc. Here's more on how you can troubleshoot

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