Troubleshooting Your Setup

Need help? Look through the most frequently asked questions on our website.

3 articles in this collection
Written by Sahiba and Bhuvi Gupta

Why can't I see all the products from my store?

I have over 1000 products, why aren't all my products being imported?

Written by Sahiba
Updated over a week ago

I can't connect my Instagram account to Socioh. Why don't I see my IG account?

What to do if your Instagram account doesn't show up under Socioh's advertising settings.

Written by Bhuvi Gupta
Updated over a week ago

How should I reconnect my store to Socioh?

Socioh is asking me to reconnect my store. How do I do it?

Written by Bhuvi Gupta
Updated over a week ago